1. Introduction

Sacred Lotus Reiki & Natural Healing LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website hosted on Wix (“Website”), book services, or interact with us. By using this Website, you agree to the terms outlined in this Privacy Policy.

​

2. Information We Collect

​We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and payment information

• Appointment details

• Information you voluntarily provide through forms, messages, or bookings

b. Health-Related Information

If you choose to share health-related information (e.g., intake forms, session notes), this information is treated with additional care as outlined in the HIPAA section below.

c. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the Website

• Cookies and tracking technologies

​

3. How We Use Your Information

​We use your information to:

• Schedule and manage appointments

• Provide Reiki services and related offerings

• Process payments

• Communicate with you (appointments, updates, newsletters, promotions)

• Improve Website functionality and user experience

• Comply with legal obligations

We do not sell your personal information.

​

4. Cookies and Tracking Technologies

​Our website uses cookies and similar technologies provided by Wix and third-party services.

What Cookies Do:

• Enable Website functionality

• Remember your preferences

• Analyze Website traffic and performance

• Support marketing and advertising efforts

​Types of Cookies Used:

• Essential Cookies – Required for Website operation

• Analytics Cookies – Help us understand user behavior

• Marketing Cookies – Used for advertising and retargeting

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality.

​

5. Wix Platform and Third-Party Services

Our website is hosted on Wix, which provides us with the online platform to offer our services. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.

 

We may also use third-party services such as:

• Payment processors

• Email marketing platforms

• Scheduling tools

• Analytics services (e.g., Google Analytics)

These providers have their own privacy policies governing how they handle your information.

 

6. HIPAA Compliance (Health Information)

While Sacred Lotus Reiki & Natural Healing LLC respects the confidentiality of your personal and health-related information, it is important to clarify:

• Reiki and energy work services are considered complementary wellness services, not medical treatment.

• Our Website and Wix platform are not guaranteed to be HIPAA-compliant environments.

Important Notice:

• Do not submit sensitive medical or protected health information (PHI) through website forms unless explicitly instructed.

• Any health-related information shared is done voluntarily and at your discretion.

We take reasonable steps to protect your information, including:

• Limiting access to personal data

• Using secure communication practices where possible

• Maintaining confidentiality in client interactions

For fully secure or sensitive communications, we may direct you to alternative methods.

​

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

You acknowledge that you provide information at your own risk.

​​

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal and regulatory requirements​

​​

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for communications

• Request limitations on data use

To exercise these rights, contact us using the information below.

 

10. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

​

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

​​

12. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Sacred Lotus Reiki & Natural Healing LLC

Website: https://www.sacredlotusreiki.com
Email: brenda@sacredlotusreiki.com            
Phone: 719.357.8122  

​

13. Consent

By using this website, you acknowledge that you have read and agree to this Privacy Policy.